Posts Categorized: Clinical Compliance

Consent – it’s not just about risk

In the last blog we spent time understanding the history of consent and the complete switch in the focus of consent since 2015. If you missed it, watch the video on facebook or see the previous post. Consent is the most important aspect of practice In my opinion gaining consent is the most important aspect to osteopathic treatment. It doesn’t matter if you are the most amazing osteopath with incredible premises if you practice without gaining valid consent you are both ethically and legally deficient. Good communication is fundamental to Continue Reading »

Who is Nadine Montgomery and why should you care?

If you have never heard of Nadine Montgomery she is fundamental to the current law on consent. She is not a doctor or a lawyer or a politician she is a patient. This is her story: Nadine’s story Nadine Montgomery was a woman with diabetes who gave birth by vaginal delivery. What is significant about this delivery was that her baby Sam was born with serious disabilities after shoulder dystocia during delivery. The doctor, Dina McLellan did not tell Nadine Montgomery about the 9-10% risk of shoulder dystocia. Why not? Continue Reading »

GDPR Myths and Questions #4 – Explicit Consent

Why we don’t think explicit consent is necessary. There are some sources advising osteopaths that they must get patients to sign that they can give you their health data. At Mint we think that obtaining explicit consent for collecting health data is unnecessary (and so does the Incormation Commissioner’s Office) and here is why: Explicit consent is not appropriate for health data because it is not possible for patients to withdraw consent. If a patient does not consent to their data being processed in the clinic the osteopath is unable Continue Reading »

GDPR Myths and Questions #3 – Consent and Lawful basis

You need to identify the lawful basis you are using for processing someone’s personal data – i.e. your justification for processing that data. There are 6 different lawful bases that you may use, for any given set of data. One of these is consent, but there are others too – e.g. ‘contract’ (valid if someone’s personal data needs to be processed to fulfil your contractual obligations, or because they’ve asked you to do something before entering into a contract, such as provide information). This is completely separate from your consent Continue Reading »

GDPR Myths and Questions #2

Another GDPR question and a concern.. To encrypt or not to encrypt? A question has been raised whether passwords are sufficient or do you need to encrypt your computers and phone? I think I would first of all wind back a bit and ask whether you have secure passwords on all your devices? If you don’t then that is your first plan of action. There are detailed arguments for and against encryption but I would make sure you have good security in place anyway before you even begin to consider Continue Reading »

GDPR Myths and Questions #1

This is the start of a weekly series of blog posts answering some of your questions and addressing some of the myths around GDPR. I’ll be posting some memes and a brief video on facebook each week too, summarising this information. So let’s get straight to this weeks items: 1) Yes you do have to comply with GDPR – 25th May 2018, the law comes into force for everyone. I’ve seen people quote part of the GDPR stating that because we have less than 250 people in our organisations we Continue Reading »

Is the ASA really that bad?

Many of you will have heard of the ongoing case of Nicholas Handol and his ongoing breach of the advertising code which has culminated in a hearing before the General Osteopathic Council Professional Conduct Committee.  It is not appropriate for me to comment on this case.  There has been wide discussion of the case and misunderstandings of GOsC and their relationship to the ASA. I thought it would be helpful to discuss the ASA and it’s relationship to Osteopaths. Who are the ASA? “The Advertising Standards Authority (ASA) is the Continue Reading »

Are you ready for the new data protection rules?

The new Data Protection rules come into force on 25th May 2018.  The Information Commissioners Office is helping people to prepare with webinars and courses.  You can watch the webinar for Health Sector small businesses here:  (scroll down the page for the webinar) There are also free workshops as follows: 11 October 2017: Congress Centre, 28 Great Russell Street, London 7 November 2017: Crowne Plaza Hotel, Central Square, Birmingham 9 November 2017: Principal Hotel, Oxford Road, Manchester Here is a Mint Practice Summary of the rules as applied to Osteopaths: Continue Reading »

Shared Decision Making

Shared decision making is the basis for consent and communication.  Over many years there has quite rightly been a drive away from paternalism in healthcare.  This has led to emphasis on shared decision making where the patient and practitioner both contribute to formulating the plan of action. Paternalism still persiting Despite many years of trying to influence change paternalism is still present in our healthcare system.  Dr Oliver Thompson demonstrated in his research that it is still present in osteopathy, which many osteopaths will not be surprised to learn:   Continue Reading »

Communication in Osteopathic Clinics

What is communication? Communication is “the imparting or exchanging of information by speaking, writing, or using some other medium.” You may already have read our recent blogs that looked at words the harm and words that heal and how words can be nociceptive.  Today we are considering how you communicate and the purpose of communication in your clinic. Within your clinic there are many ways you communicate to your patients – both verbal and non-verbal: The practice environment Your reception staff Website and literature First impressions Your persona/body language Patient Continue Reading »