Handling Complaints Webinar
This webinar will count towards CPD for Standard D Professionalim.
Watch this webinar on the important subject of complaints. What causes complaints? How can you prevent complaints? What do you need to include in your complaints policy?
This webinar will enable you to make sure your practice has robust procedures in place for handling complaints. All your staff and associates need to be able to recognise and respond to complaints – this is a fantastic resource you can use to implement consistent high standards throughout your practice.
This recorded webinar will give you around 1 hour of CPD. Your purchase confirmation will include the link to the webinar.